Incidents reported on status page for Cloudboxes https://status.cloudboxes.io/ https://d1lppblt9t2x15.cloudfront.net/logos/1c34c8a2b54acf665f1233250251e735.png https://status.cloudboxes.io/ en https://status.cloudboxes.io/incident/597604 Thu, 05 Jun 2025 16:50:00 -0000 https://status.cloudboxes.io/incident/597604#01acf13488559bbe77555c010f7a08c1bd2eea3d3f4722d74bb9e5bb17879c6b We have replaced the memory RAM that was causing system degradation. Please report any unusual situation. https://status.cloudboxes.io/ Thu, 05 Jun 2025 16:38:38 +0000 https://status.cloudboxes.io/#bde2225678ac9d9d30d23510b325432a54c9e3d620d6a147da60979a70ed082f CP07 recovered https://status.cloudboxes.io/ Thu, 05 Jun 2025 16:23:36 +0000 https://status.cloudboxes.io/#bde2225678ac9d9d30d23510b325432a54c9e3d620d6a147da60979a70ed082f CP07 went down https://status.cloudboxes.io/incident/597604 Thu, 05 Jun 2025 14:07:00 -0000 https://status.cloudboxes.io/incident/597604#c8e20f842ea0bb01affd9289dd51315d9f32f2c2a3029598362b6f11d741f838 There is an ongoing incident with CP07 node. There is failing memory that will be replacing. This is related to the 2 recent reboots, one today 2025/06/05 11:08:38 and one on 2025/05/29 17:41:58. Expect an update within the next hours. https://status.cloudboxes.io/ Thu, 05 Jun 2025 13:56:37 +0000 https://status.cloudboxes.io/#87fc6ccbfe10fbf5dc2a32c33d983f397c49be747cd1e8a50c0471718a6f3848 CP07 recovered https://status.cloudboxes.io/ Thu, 05 Jun 2025 11:12:06 +0000 https://status.cloudboxes.io/#87fc6ccbfe10fbf5dc2a32c33d983f397c49be747cd1e8a50c0471718a6f3848 CP07 went down https://status.cloudboxes.io/ Thu, 29 May 2025 18:11:27 +0000 https://status.cloudboxes.io/#cab0d5f5ff2bb4ef4c06e2db768717aaab37bfe69b2891c4b87dbda774462234 CP07 recovered https://status.cloudboxes.io/ Thu, 29 May 2025 17:45:05 +0000 https://status.cloudboxes.io/#cab0d5f5ff2bb4ef4c06e2db768717aaab37bfe69b2891c4b87dbda774462234 CP07 went down https://status.cloudboxes.io/ Fri, 02 May 2025 19:59:24 +0000 https://status.cloudboxes.io/#8eabb227c85b717c0be6201972298b3d15f2d0b0d3d560faee75fd9999bb2f7c CP09 recovered https://status.cloudboxes.io/ Fri, 02 May 2025 18:15:17 +0000 https://status.cloudboxes.io/#8eabb227c85b717c0be6201972298b3d15f2d0b0d3d560faee75fd9999bb2f7c CP09 went down https://status.cloudboxes.io/ Mon, 28 Apr 2025 07:31:42 +0000 https://status.cloudboxes.io/#36ae5ff11f35b5ddf9163c321fd2e41b87bdd06913d12af510d1636ba9888927 CP01 recovered https://status.cloudboxes.io/ Mon, 28 Apr 2025 07:13:44 +0000 https://status.cloudboxes.io/#36ae5ff11f35b5ddf9163c321fd2e41b87bdd06913d12af510d1636ba9888927 CP01 went down https://status.cloudboxes.io/incident/500007 Wed, 22 Jan 2025 13:18:00 -0000 https://status.cloudboxes.io/incident/500007#f7bb50c5de184f276256b68662e1b07befa2cf842efd65339316298f7963395a We have resolved the incident that directly affected a user on the node. https://status.cloudboxes.io/incident/500007 Wed, 22 Jan 2025 11:36:00 -0000 https://status.cloudboxes.io/incident/500007#91e864eb8fa76b2c7bbecfe087dd9f59bf8a59e48ca2a966fe671accbc2b166b We are identifying the incident and we will come back with an update. https://status.cloudboxes.io/incident/455325 Mon, 04 Nov 2024 06:00:00 -0000 https://status.cloudboxes.io/incident/455325#5df4757836fbb88e2a45213ca724e52a3cf929d264dde8e117423d5350c72f3d We have replaced the faulty RAM and the node has already been brought back online. We are heavily monitoring the node to ensure it's stability. https://status.cloudboxes.io/incident/455325 Sun, 03 Nov 2024 17:00:00 -0000 https://status.cloudboxes.io/incident/455325#9fe01e5cc90309d06d1af030c9c16f2e0dd1420f92597aec628983fd20e3c92c There is an ongoing incident affecting users on CP01 server. We have identified a degraded system due to lot's of ECC issues on a certain memory module. We are in the process of replacing and try to boot up the node again. https://status.cloudboxes.io/incident/404041 Wed, 31 Jul 2024 08:29:00 -0000 https://status.cloudboxes.io/incident/404041#191fc0a19945a87aeb14227e1ed6e463ee6537c2f0c677cb98a9fdaafa77957c All boxes have been moved to a new storage node and the previous one has been retired. https://status.cloudboxes.io/incident/404041 Fri, 26 Jul 2024 12:39:00 -0000 https://status.cloudboxes.io/incident/404041#6555bf2eadfdbe898c316e956cbef9448a5cd930c2023f04dacfe6330c916f2c Due to long degraded performance in some of CP02 residents due to bad sectors of one of the storage nodes, we decided to retire the storage node immediately and move the data in new arrays. During this move the cloudboxes affected will stay offline. We will bring cloudboxes back online as their data are moved to the new arrays. Please remember to keep frequent backups! https://status.cloudboxes.io/incident/319447 Fri, 02 Feb 2024 19:00:00 +0000 https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904 Maintenance completed https://status.cloudboxes.io/incident/319447 Fri, 02 Feb 2024 19:00:00 +0000 https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904 Maintenance completed https://status.cloudboxes.io/incident/319447 Fri, 02 Feb 2024 19:00:00 +0000 https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904 Maintenance completed https://status.cloudboxes.io/incident/319447 Fri, 02 Feb 2024 19:00:00 +0000 https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904 Maintenance completed https://status.cloudboxes.io/incident/319447 Fri, 02 Feb 2024 19:00:00 +0000 https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904 Maintenance completed https://status.cloudboxes.io/incident/319447 Fri, 02 Feb 2024 19:00:00 +0000 https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904 Maintenance completed https://status.cloudboxes.io/incident/319447 Tue, 30 Jan 2024 07:00:00 -0000 https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3 Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd. Expect a down time of around 3-4 hours during 09:00-21:00 CET. https://status.cloudboxes.io/incident/319447 Tue, 30 Jan 2024 07:00:00 -0000 https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3 Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd. Expect a down time of around 3-4 hours during 09:00-21:00 CET. https://status.cloudboxes.io/incident/319447 Tue, 30 Jan 2024 07:00:00 -0000 https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3 Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd. Expect a down time of around 3-4 hours during 09:00-21:00 CET. https://status.cloudboxes.io/incident/319447 Tue, 30 Jan 2024 07:00:00 -0000 https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3 Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd. Expect a down time of around 3-4 hours during 09:00-21:00 CET. https://status.cloudboxes.io/incident/319447 Tue, 30 Jan 2024 07:00:00 -0000 https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3 Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd. Expect a down time of around 3-4 hours during 09:00-21:00 CET. https://status.cloudboxes.io/incident/319447 Tue, 30 Jan 2024 07:00:00 -0000 https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3 Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd. Expect a down time of around 3-4 hours during 09:00-21:00 CET. https://status.cloudboxes.io/incident/316289 Wed, 24 Jan 2024 11:18:00 +0000 https://status.cloudboxes.io/incident/316289#8f520352ed8f1c7307155d98dd449821cdc009ae4b0e6b3120ff81afd6745c8d Maintenance completed https://status.cloudboxes.io/incident/316289 Wed, 24 Jan 2024 07:32:00 -0000 https://status.cloudboxes.io/incident/316289#f8d8efcd2e9dff1f15952e65656a9ca364d8e7e6bab4fb1e0cacfd5a66e217f8 A scheduled move of CP03 node, will take place on Wednesday, Jan 24th and during 08:00-20:00 CET. Due to this move, the node will have a new public IP assigned, and cloudboxes with dedicated IP will be assigned new ones. If you need further assistance regarding the IP transition, please contact us through support ticketing. Important notice: A down time of approx. 3-4 hours is required. https://status.cloudboxes.io/incident/298086 Fri, 08 Dec 2023 19:40:00 -0000 https://status.cloudboxes.io/incident/298086#e31edb89d22fc74313b001cdf53cfa416a20395acde502264ff6cbc2293d74be Node rebooted, is back online. https://status.cloudboxes.io/incident/298086 Fri, 08 Dec 2023 19:20:00 -0000 https://status.cloudboxes.io/incident/298086#c4ae5b4f1d90317554976742da537643a1a6febee782aba265d342c2ce32044c Node will be gracefully be rebooted https://status.cloudboxes.io/incident/295753 Mon, 04 Dec 2023 15:00:00 -0000 https://status.cloudboxes.io/incident/295753#3ffaca60780c7f862c6347bf5cf8e2eb5aa994ea6c46fb84e12ce5b254977592 This has been resolved. https://status.cloudboxes.io/incident/295753 Mon, 04 Dec 2023 12:22:00 -0000 https://status.cloudboxes.io/incident/295753#1fe924dfd2ff3644acbf667b4c05b7727588b476ce7d601ce01cba3bac2bf983 There is an ongoing API network routing incident affecting the Frontend Cloudbox management of boxes of CP03 and CP05 nodes. We are identifying the issue, and we will resolve this during the day. Actual services are not affected, and you may use the Theater Mode to access all of your apps web interfaces. https://status.cloudboxes.io/incident/295728 Mon, 04 Dec 2023 00:00:00 -0000 https://status.cloudboxes.io/incident/295728#d8d9236c5c341155db7e5d07f70d5669a27033818ffd66d5928d6a12620e8b3b The moving of Frontend and Billing services have been completed. https://status.cloudboxes.io/incident/295728 Mon, 04 Dec 2023 00:00:00 -0000 https://status.cloudboxes.io/incident/295728#d8d9236c5c341155db7e5d07f70d5669a27033818ffd66d5928d6a12620e8b3b The moving of Frontend and Billing services have been completed. https://status.cloudboxes.io/incident/295135 Sun, 03 Dec 2023 22:00:00 +0000 https://status.cloudboxes.io/incident/295135#731f6873620cba07957af3136e868f1d2465f8b0e045722df593a08ffc6a9bfc Maintenance completed https://status.cloudboxes.io/incident/295135 Sun, 03 Dec 2023 22:00:00 +0000 https://status.cloudboxes.io/incident/295135#731f6873620cba07957af3136e868f1d2465f8b0e045722df593a08ffc6a9bfc Maintenance completed https://status.cloudboxes.io/incident/295135 Sat, 02 Dec 2023 18:00:00 -0000 https://status.cloudboxes.io/incident/295135#05a601f97df52851d6ff00b64cb57a21717b15980050333dac2f86bf6b1bd388 We are updating frontend and backend services. During the transfer there will be a downtime for the backend API and you won't be able to access your Cloudbox management page. https://status.cloudboxes.io/incident/295135 Sat, 02 Dec 2023 18:00:00 -0000 https://status.cloudboxes.io/incident/295135#05a601f97df52851d6ff00b64cb57a21717b15980050333dac2f86bf6b1bd388 We are updating frontend and backend services. During the transfer there will be a downtime for the backend API and you won't be able to access your Cloudbox management page. https://status.cloudboxes.io/incident/276702 Tue, 24 Oct 2023 13:30:00 +0000 https://status.cloudboxes.io/incident/276702#2acaa3433fd9d4d45a69f8a315cd4b172e14cf94b9a37d6321e9e7b9f4d9eb9a Maintenance completed https://status.cloudboxes.io/incident/276702 Tue, 24 Oct 2023 13:30:00 +0000 https://status.cloudboxes.io/incident/276702#2acaa3433fd9d4d45a69f8a315cd4b172e14cf94b9a37d6321e9e7b9f4d9eb9a Maintenance completed https://status.cloudboxes.io/incident/276702 Tue, 24 Oct 2023 11:00:00 -0000 https://status.cloudboxes.io/incident/276702#9e0505060b725e395ee1db8eb9890fcfc716f580c8bdb57ef674449461f136c7 There will be a short down time on CP01 and CP06 on Tue October 24th between 14:00 CEST and 20:00 CEST. https://status.cloudboxes.io/incident/276702 Tue, 24 Oct 2023 11:00:00 -0000 https://status.cloudboxes.io/incident/276702#9e0505060b725e395ee1db8eb9890fcfc716f580c8bdb57ef674449461f136c7 There will be a short down time on CP01 and CP06 on Tue October 24th between 14:00 CEST and 20:00 CEST. https://status.cloudboxes.io/incident/238541 Fri, 28 Jul 2023 13:00:00 -0000 https://status.cloudboxes.io/incident/238541#c1eff322548afe0cb4a15b0cb92a434ea8782f99de4b2871e92c5f9d8727ec78 We have finished the maintenance. Space has been re-allocated. https://status.cloudboxes.io/incident/238541 Fri, 28 Jul 2023 11:54:00 -0000 https://status.cloudboxes.io/incident/238541#6d94e75c8cdb0665bf0d9fcdf7d81bd29d73597d5e930fec28c3dcd364894db1 We needed to make a space re-allocation in order to ensure the node's health. Server will be under maintenance for a few hours. Affected boxes will be credited for the down time. https://status.cloudboxes.io/incident/232840 Fri, 14 Jul 2023 12:18:00 -0000 https://status.cloudboxes.io/incident/232840#c8050ee0dcd12f1d3fa2cdb4062562e72c211450addc2ca36464bfdca00952bc Some times a reboot is necessary. We couldn't recovered the hanging processes and we have rebooted node. By now, all services should be back online. Let our support team know, for any unexpected issue. Use your fuse mounts with respect. Configure your IO limits properly, lower the limits under your apps resources. Small plans can util containers with 8G of RAM Medium plans can util containers with 12G of RAM Large plans can util containers with 16G of RAM These limits are per app installed. Cloudboxes.io Support https://status.cloudboxes.io/incident/232840 Fri, 14 Jul 2023 11:04:00 -0000 https://status.cloudboxes.io/incident/232840#4a2d9d0725ca03b41d840b4bbc18a0742d557507337934534e7e9bbdb9e87ab7 We are trying to recover a process zombie situation caused by OOM of the kernel, that is falsly causing a degraded performance while there are plenty of resources. https://status.cloudboxes.io/incident/201370 Sat, 29 Apr 2023 14:00:00 -0000 https://status.cloudboxes.io/incident/201370#c720d404cfcb79b2adb7a5eb380536f63a1e7b87bf2802e92fdb904ddac34e9f We have replaced the faulty RAM modules and node has been brought online. However, we are heavily monitoring the node to make sure the issue has been resolved. https://status.cloudboxes.io/incident/201370 Fri, 28 Apr 2023 16:47:00 -0000 https://status.cloudboxes.io/incident/201370#fbdbb0780542302865a997b677c117bcc3e3579ae4a257e6c5ab5c0a3be1de5f We ve found out a faulty memory module caused 2 node hangs today. We are in the process to replace the RAM module. https://status.cloudboxes.io/incident/199754 Wed, 26 Apr 2023 17:00:00 +0000 https://status.cloudboxes.io/incident/199754#e19ba706932b57f3a8988fd427699ac36e3aaee304bdca872c6c590ae3a8fa86 Maintenance completed https://status.cloudboxes.io/incident/199754 Wed, 26 Apr 2023 11:30:00 -0000 https://status.cloudboxes.io/incident/199754#5e225085e131b7bcb0dd0f93258c6cd834f1d284cd0d0cd4c92d36ee9588a53c A scheduled maintenance is about to occur on Wednesday, April 26th between 14:30 and 20:00 CEST. Those two nodes will be relocated in another rack. Expect a down time of approx. 30-60 minutes within this timeframe. https://status.cloudboxes.io/incident/184930 Mon, 20 Mar 2023 18:00:00 +0000 https://status.cloudboxes.io/incident/184930#c1537a54dcbc301f86bb11be40f95676cd9f8ba04904e3b1a69519fe828b8f51 Maintenance completed https://status.cloudboxes.io/incident/184930 Mon, 20 Mar 2023 16:00:00 -0000 https://status.cloudboxes.io/incident/184930#17d7c272e85ce75856bd932842a8b49caf7e11f7147b8434144686519f0729cb POSTPONED to be done in the following weeks. We are about to move this node internally. There will be a down time of approx. 30-60 minutes. https://status.cloudboxes.io/incident/167616 Tue, 24 Jan 2023 08:30:00 -0000 https://status.cloudboxes.io/incident/167616#7793808cf0f6e7273309d36f7b4f325474cf5994dd70a74ea663528183d7363b There has been an incident for some regions that the website was showing an application error. We have recovered from this and due to DNS being updated, though the issue was simple the outage of the frontend was significant. Services were not affected. https://status.cloudboxes.io/incident/167616 Mon, 23 Jan 2023 20:38:00 -0000 https://status.cloudboxes.io/incident/167616#8aad346c0ce91470929db453bc99224133bdccffd316f9a6fb489566524249b5 Ongoing Incident on Frontend Web Services, we are investigating the issue https://status.cloudboxes.io/incident/165680 Wed, 18 Jan 2023 12:20:00 -0000 https://status.cloudboxes.io/incident/165680#c16e10710c59c08187d2fadc6f7d5f457f5626573db05d068f3fa0e78326cdee The issue is related to cloudboxes using remote Filesystems. Some of the apps were been stalled due to underlying file system (samba, fuse) was at some point hanged or been killed due to impossible for us to know reasons. We will ban the use of remote file system for 48 hours to prevent this from happening again until we track down that process is responsible for the problems occuring. https://status.cloudboxes.io/incident/164466 Sat, 14 Jan 2023 23:59:00 -0000 https://status.cloudboxes.io/incident/164466#ef4203e5d3a854ff689d541cf6b3b3db71428728c52681dc5f97bd8753fddcc4 Maintenance is now complete https://status.cloudboxes.io/incident/164466 Sat, 14 Jan 2023 16:12:00 -0000 https://status.cloudboxes.io/incident/164466#79e2c96c0a513792cef41e5d588f8169625fa00863b41253125c89f864c8acfc We are doing some needed maintenance for a few boxes on CP07. Affected boxes won't be able to be used during the maintenance window. https://status.cloudboxes.io/incident/145132 Wed, 14 Dec 2022 16:15:00 +0000 https://status.cloudboxes.io/incident/145132#e78473b6e5995e40f871cd6d3e615ac8f70291489602b0039dbc711934d5a444 Maintenance completed https://status.cloudboxes.io/incident/145132 Wed, 14 Dec 2022 16:15:00 +0000 https://status.cloudboxes.io/incident/145132#e78473b6e5995e40f871cd6d3e615ac8f70291489602b0039dbc711934d5a444 Maintenance completed https://status.cloudboxes.io/incident/145132 Wed, 14 Dec 2022 16:00:00 -0000 https://status.cloudboxes.io/incident/145132#7bd75ef8658e694f624ddfec31362419c8f9760f5050a002b63fc29e50ecf7a6 We are about to replace raid controller batteries. Expect a short down time Approx. 20-30min. https://status.cloudboxes.io/incident/145132 Wed, 14 Dec 2022 16:00:00 -0000 https://status.cloudboxes.io/incident/145132#7bd75ef8658e694f624ddfec31362419c8f9760f5050a002b63fc29e50ecf7a6 We are about to replace raid controller batteries. Expect a short down time Approx. 20-30min. https://status.cloudboxes.io/incident/141895 Fri, 09 Dec 2022 15:40:00 -0000 https://status.cloudboxes.io/incident/141895#255e86d41ad6b06416b19684e6720c9cc948a750d1cd1f6a257184d02148a593 All boxes are back online https://status.cloudboxes.io/incident/141895 Fri, 09 Dec 2022 15:32:00 -0000 https://status.cloudboxes.io/incident/141895#f8d5b5d302b045502950f60f14a35b195360051e44decf9272402de2a35f5843 CP06 unscheduled but graceful reboot. This seems to be the second time we need to reboot within a close timeframe. Seems like an app memory leak happening and will have to monitor and contain the process responsible. https://status.cloudboxes.io/incident/141895 Mon, 05 Dec 2022 12:46:00 -0000 https://status.cloudboxes.io/incident/141895#5ce6e6b03c1747a51bd65c41cf9df4dce12f8c0621307fc6012aabb8a323a571 CP06 is booted. All services are about to run within the next few minutes. https://status.cloudboxes.io/incident/141895 Mon, 05 Dec 2022 12:38:00 -0000 https://status.cloudboxes.io/incident/141895#fc0bbe57fabc0e7000e8a9d5b9af28e3723855c5745bbfe9614a4d4d3dbea033 A short down time on the node in order to gracefully reboot. https://status.cloudboxes.io/incident/140025 Thu, 01 Dec 2022 09:58:00 -0000 https://status.cloudboxes.io/incident/140025#92700270d100888319d889d765229dbe2fa98d5d2bfaec212e408af8cdd77c33 There will be a delay of a few days in replacing the disks in question. Disks will arrive on Monday instead of today. Cloudboxes having down time, can raise a ticket and we can deploy a temporary fresh new Cloudbox and also gain access to data to extract some minimum content to work with during the down time. Box can also be a GPU or NVMe box without extra charge. https://status.cloudboxes.io/incident/140025 Tue, 29 Nov 2022 09:33:00 -0000 https://status.cloudboxes.io/incident/140025#99864f7c219dda4a4b795ef9507f5751749cc8cf777bc9569c417145d21982bc A disk about to fail is most likely the cause of the recent incidents on the node. We are replacing the disk, and will move data to new array. Process is slow so those boxes will remain offline. If you don't care about the data, or you can recreate them please get in touch with support to deploy a new fresh service. https://status.cloudboxes.io/incident/139745 Mon, 28 Nov 2022 10:10:00 -0000 https://status.cloudboxes.io/incident/139745#a88f40809990ce54c507a5d4b974c939864bd69d07134247caf281890009f7b7 Front end service issue was resolved https://status.cloudboxes.io/incident/139745 Mon, 28 Nov 2022 10:00:00 -0000 https://status.cloudboxes.io/incident/139745#faf59113b59f17039f2e5d4e59c59999a2a492bb7e8f55b6391d199ef220215b There was a front end incident. Information: Cloudboxes, Invoices, Tickets were not showing up on Dashboard frontend. UPDATE: Resolved https://status.cloudboxes.io/incident/139329 Sat, 26 Nov 2022 17:00:00 -0000 https://status.cloudboxes.io/incident/139329#083ab1f9b5def3052491c6f802e90a4c9c088f0170a739c004df5e84bd60cac0 We have identified the cause of the incident, and recovered. There is a kernel issue that randomly poped out due to some HW raid controller flood on certain array. We have made some adjustments to kernel configuration and will keep monitoring the change. https://status.cloudboxes.io/incident/139329 Sat, 26 Nov 2022 16:16:00 -0000 https://status.cloudboxes.io/incident/139329#1627d722171ed89bdc3c22effdb94a47272d9703f6bfed5a0936e7c5b81324a5 It is again that the new Raid Controller that we replaced recently, reports errors. We are investigating the issue https://status.cloudboxes.io/incident/139051 Fri, 25 Nov 2022 11:11:00 -0000 https://status.cloudboxes.io/incident/139051#b68aad7b579c6f69b1b01c9599a2bb9c7711f0400a58a09f3e44ac9faabf5d45 We are currently investigating the incident. UPDATE: We did replace the Raid Controller as node storage was experiencing a performance degradation. https://status.cloudboxes.io/incident/129628 Thu, 17 Nov 2022 07:00:00 +0000 https://status.cloudboxes.io/incident/129628#045b506727e991863e97e19756372fe42922e2451e8adf54a84383f8bc3b52f7 Maintenance completed https://status.cloudboxes.io/incident/129628 Thu, 17 Nov 2022 07:00:00 +0000 https://status.cloudboxes.io/incident/129628#045b506727e991863e97e19756372fe42922e2451e8adf54a84383f8bc3b52f7 Maintenance completed https://status.cloudboxes.io/incident/134258 Wed, 09 Nov 2022 16:47:00 -0000 https://status.cloudboxes.io/incident/134258#1b37f67c79534b0a526f77a5de3ddb05f180a3d50d02e6a6576cd0bc9495162a CP09 is getting back online. https://status.cloudboxes.io/incident/134258 Wed, 09 Nov 2022 08:58:00 -0000 https://status.cloudboxes.io/incident/134258#3b5971051f6d86edcbfd94003effea1a19a64b83b6201b6692c34a4147eb7cf2 Per our annual scheduled maintenance window, we have started server maintenance of CP09. Expect a 5 hours of down time. Previous Uptime: 359 days https://status.cloudboxes.io/incident/132370 Tue, 08 Nov 2022 08:14:00 -0000 https://status.cloudboxes.io/incident/132370#c599d0850e0ae4a884c0d9e27e42e10ee83e5cb51642d390653bc1d15dfa8ef2 Per our annual scheduled maintenance window, we have started server maintenance of CP07. Expect a 5 hours of down time. Previous Uptime: 246 days https://status.cloudboxes.io/incident/132370 Thu, 03 Nov 2022 10:06:00 -0000 https://status.cloudboxes.io/incident/132370#60861dad13c3865f6d4eaad59cd01401b0483b9e3ca30b63a0e3695051c92c42 Per our annual scheduled maintenance window, we have started server maintenance of CP06. Expect a 5 hours of down time. Previous Uptime: 401 days https://status.cloudboxes.io/incident/132134 Wed, 02 Nov 2022 18:55:00 -0000 https://status.cloudboxes.io/incident/132134#66e609f28cbca3106499c972a0fe56fb8eecc3c553aa948f78b1c4362e202c2f There was an incident earlier, 2 hours ago, with a degraded performance on the server. We have identified that a Raid Controller might be failing and we are in the process to replacing it. UPDATE: Raid Controller has been replaced. Node will still be high level monitored the next 24 hours. https://status.cloudboxes.io/incident/129628 Wed, 26 Oct 2022 06:00:00 -0000 https://status.cloudboxes.io/incident/129628#c8dc5f20d27b5108cd988fb39b4b4d90b070c42075a51275ef724c70ed1cb2a5 Planned to run server maintenance, requiring nodes to get offline. Through Oct 26th to Nov 17th expect from a few minutes to several hours down time. The timeframe is not strict as our maintenance procedures are very time consuming due to backup procedures and security precautions. https://status.cloudboxes.io/incident/129628 Wed, 26 Oct 2022 06:00:00 -0000 https://status.cloudboxes.io/incident/129628#c8dc5f20d27b5108cd988fb39b4b4d90b070c42075a51275ef724c70ed1cb2a5 Planned to run server maintenance, requiring nodes to get offline. Through Oct 26th to Nov 17th expect from a few minutes to several hours down time. The timeframe is not strict as our maintenance procedures are very time consuming due to backup procedures and security precautions.