Incidents | CloudboxesIncidents reported on status page for Cloudboxes
https://status.cloudboxes.io/
https://d1lppblt9t2x15.cloudfront.net/logos/1c34c8a2b54acf665f1233250251e735.pngIncidents | Cloudboxes
https://status.cloudboxes.io/
enDegraded performance
https://status.cloudboxes.io/incident/597604
Thu, 05 Jun 2025 16:50:00 -0000https://status.cloudboxes.io/incident/597604#01acf13488559bbe77555c010f7a08c1bd2eea3d3f4722d74bb9e5bb17879c6bWe have replaced the memory RAM that was causing system degradation. Please report any unusual situation. CP07 recovered
https://status.cloudboxes.io/
Thu, 05 Jun 2025 16:38:38 +0000https://status.cloudboxes.io/#bde2225678ac9d9d30d23510b325432a54c9e3d620d6a147da60979a70ed082fCP07 recoveredCP07 went down
https://status.cloudboxes.io/
Thu, 05 Jun 2025 16:23:36 +0000https://status.cloudboxes.io/#bde2225678ac9d9d30d23510b325432a54c9e3d620d6a147da60979a70ed082fCP07 went downDegraded performance
https://status.cloudboxes.io/incident/597604
Thu, 05 Jun 2025 14:07:00 -0000https://status.cloudboxes.io/incident/597604#c8e20f842ea0bb01affd9289dd51315d9f32f2c2a3029598362b6f11d741f838There is an ongoing incident with CP07 node. There is failing memory that will be replacing.
This is related to the 2 recent reboots, one today 2025/06/05 11:08:38 and one on 2025/05/29 17:41:58.
Expect an update within the next hours.CP07 recovered
https://status.cloudboxes.io/
Thu, 05 Jun 2025 13:56:37 +0000https://status.cloudboxes.io/#87fc6ccbfe10fbf5dc2a32c33d983f397c49be747cd1e8a50c0471718a6f3848CP07 recoveredCP07 went down
https://status.cloudboxes.io/
Thu, 05 Jun 2025 11:12:06 +0000https://status.cloudboxes.io/#87fc6ccbfe10fbf5dc2a32c33d983f397c49be747cd1e8a50c0471718a6f3848CP07 went downCP07 recovered
https://status.cloudboxes.io/
Thu, 29 May 2025 18:11:27 +0000https://status.cloudboxes.io/#cab0d5f5ff2bb4ef4c06e2db768717aaab37bfe69b2891c4b87dbda774462234CP07 recoveredCP07 went down
https://status.cloudboxes.io/
Thu, 29 May 2025 17:45:05 +0000https://status.cloudboxes.io/#cab0d5f5ff2bb4ef4c06e2db768717aaab37bfe69b2891c4b87dbda774462234CP07 went downCP09 recovered
https://status.cloudboxes.io/
Fri, 02 May 2025 19:59:24 +0000https://status.cloudboxes.io/#8eabb227c85b717c0be6201972298b3d15f2d0b0d3d560faee75fd9999bb2f7cCP09 recoveredCP09 went down
https://status.cloudboxes.io/
Fri, 02 May 2025 18:15:17 +0000https://status.cloudboxes.io/#8eabb227c85b717c0be6201972298b3d15f2d0b0d3d560faee75fd9999bb2f7cCP09 went downCP01 recovered
https://status.cloudboxes.io/
Mon, 28 Apr 2025 07:31:42 +0000https://status.cloudboxes.io/#36ae5ff11f35b5ddf9163c321fd2e41b87bdd06913d12af510d1636ba9888927CP01 recoveredCP01 went down
https://status.cloudboxes.io/
Mon, 28 Apr 2025 07:13:44 +0000https://status.cloudboxes.io/#36ae5ff11f35b5ddf9163c321fd2e41b87bdd06913d12af510d1636ba9888927CP01 went downThere is an ongoing incident
https://status.cloudboxes.io/incident/500007
Wed, 22 Jan 2025 13:18:00 -0000https://status.cloudboxes.io/incident/500007#f7bb50c5de184f276256b68662e1b07befa2cf842efd65339316298f7963395aWe have resolved the incident that directly affected a user on the node.There is an ongoing incident
https://status.cloudboxes.io/incident/500007
Wed, 22 Jan 2025 11:36:00 -0000https://status.cloudboxes.io/incident/500007#91e864eb8fa76b2c7bbecfe087dd9f59bf8a59e48ca2a966fe671accbc2b166bWe are identifying the incident and we will come back with an update.CP01 ongoing incident
https://status.cloudboxes.io/incident/455325
Mon, 04 Nov 2024 06:00:00 -0000https://status.cloudboxes.io/incident/455325#5df4757836fbb88e2a45213ca724e52a3cf929d264dde8e117423d5350c72f3dWe have replaced the faulty RAM and the node has already been brought back online.
We are heavily monitoring the node to ensure it's stability.CP01 ongoing incident
https://status.cloudboxes.io/incident/455325
Sun, 03 Nov 2024 17:00:00 -0000https://status.cloudboxes.io/incident/455325#9fe01e5cc90309d06d1af030c9c16f2e0dd1420f92597aec628983fd20e3c92cThere is an ongoing incident affecting users on CP01 server. We have identified a degraded system due to lot's of ECC issues on a certain memory module.
We are in the process of replacing and try to boot up the node again. Moving data of some CP02 residents
https://status.cloudboxes.io/incident/404041
Wed, 31 Jul 2024 08:29:00 -0000https://status.cloudboxes.io/incident/404041#191fc0a19945a87aeb14227e1ed6e463ee6537c2f0c677cb98a9fdaafa77957cAll boxes have been moved to a new storage node and the previous one has been retired.Moving data of some CP02 residents
https://status.cloudboxes.io/incident/404041
Fri, 26 Jul 2024 12:39:00 -0000https://status.cloudboxes.io/incident/404041#6555bf2eadfdbe898c316e956cbef9448a5cd930c2023f04dacfe6330c916f2cDue to long degraded performance in some of CP02 residents due to bad sectors of one of the storage nodes, we decided to retire the storage node immediately and move the data in new arrays.
During this move the cloudboxes affected will stay offline.
We will bring cloudboxes back online as their data are moved to the new arrays.
Please remember to keep frequent backups!Nodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Fri, 02 Feb 2024 19:00:00 +0000https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904Maintenance completedNodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Fri, 02 Feb 2024 19:00:00 +0000https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904Maintenance completedNodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Fri, 02 Feb 2024 19:00:00 +0000https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904Maintenance completedNodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Fri, 02 Feb 2024 19:00:00 +0000https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904Maintenance completedNodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Fri, 02 Feb 2024 19:00:00 +0000https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904Maintenance completedNodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Fri, 02 Feb 2024 19:00:00 +0000https://status.cloudboxes.io/incident/319447#7a6413c697a9aefda38dc8d56ba4b44c9e3490d50bb00932f520a1108d3e8904Maintenance completedNodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Tue, 30 Jan 2024 07:00:00 -0000https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd.
Expect a down time of around 3-4 hours during 09:00-21:00 CET.Nodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Tue, 30 Jan 2024 07:00:00 -0000https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd.
Expect a down time of around 3-4 hours during 09:00-21:00 CET.Nodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Tue, 30 Jan 2024 07:00:00 -0000https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd.
Expect a down time of around 3-4 hours during 09:00-21:00 CET.Nodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Tue, 30 Jan 2024 07:00:00 -0000https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd.
Expect a down time of around 3-4 hours during 09:00-21:00 CET.Nodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Tue, 30 Jan 2024 07:00:00 -0000https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd.
Expect a down time of around 3-4 hours during 09:00-21:00 CET.Nodes maintenance scheduled
https://status.cloudboxes.io/incident/319447
Tue, 30 Jan 2024 07:00:00 -0000https://status.cloudboxes.io/incident/319447#7c5d3ed3755da822fec16aa3d02f9825843b08203c0435e570f3f86c020091d3Maintenance is on it's way, and It is scheduled to occur from January 30th to February 2nd.
Expect a down time of around 3-4 hours during 09:00-21:00 CET.Move of CP03 node
https://status.cloudboxes.io/incident/316289
Wed, 24 Jan 2024 11:18:00 +0000https://status.cloudboxes.io/incident/316289#8f520352ed8f1c7307155d98dd449821cdc009ae4b0e6b3120ff81afd6745c8dMaintenance completedMove of CP03 node
https://status.cloudboxes.io/incident/316289
Wed, 24 Jan 2024 07:32:00 -0000https://status.cloudboxes.io/incident/316289#f8d8efcd2e9dff1f15952e65656a9ca364d8e7e6bab4fb1e0cacfd5a66e217f8A scheduled move of CP03 node, will take place on Wednesday, Jan 24th and during 08:00-20:00 CET.
Due to this move, the node will have a new public IP assigned, and cloudboxes with dedicated IP will be assigned new ones.
If you need further assistance regarding the IP transition, please contact us through support ticketing.
Important notice:
A down time of approx. 3-4 hours is required.CP03 perfomance degradation
https://status.cloudboxes.io/incident/298086
Fri, 08 Dec 2023 19:40:00 -0000https://status.cloudboxes.io/incident/298086#e31edb89d22fc74313b001cdf53cfa416a20395acde502264ff6cbc2293d74beNode rebooted, is back online.CP03 perfomance degradation
https://status.cloudboxes.io/incident/298086
Fri, 08 Dec 2023 19:20:00 -0000https://status.cloudboxes.io/incident/298086#c4ae5b4f1d90317554976742da537643a1a6febee782aba265d342c2ce32044cNode will be gracefully be rebootedThere is an ongoing API network routing incident
https://status.cloudboxes.io/incident/295753
Mon, 04 Dec 2023 15:00:00 -0000https://status.cloudboxes.io/incident/295753#3ffaca60780c7f862c6347bf5cf8e2eb5aa994ea6c46fb84e12ce5b254977592This has been resolved.There is an ongoing API network routing incident
https://status.cloudboxes.io/incident/295753
Mon, 04 Dec 2023 12:22:00 -0000https://status.cloudboxes.io/incident/295753#1fe924dfd2ff3644acbf667b4c05b7727588b476ce7d601ce01cba3bac2bf983There is an ongoing API network routing incident affecting the Frontend Cloudbox management of boxes of CP03 and CP05 nodes. We are identifying the issue, and we will resolve this during the day.
Actual services are not affected, and you may use the Theater Mode to access all of your apps web interfaces.Migration of billing and frontend completed
https://status.cloudboxes.io/incident/295728
Mon, 04 Dec 2023 00:00:00 -0000https://status.cloudboxes.io/incident/295728#d8d9236c5c341155db7e5d07f70d5669a27033818ffd66d5928d6a12620e8b3bThe moving of Frontend and Billing services have been completed.Migration of billing and frontend completed
https://status.cloudboxes.io/incident/295728
Mon, 04 Dec 2023 00:00:00 -0000https://status.cloudboxes.io/incident/295728#d8d9236c5c341155db7e5d07f70d5669a27033818ffd66d5928d6a12620e8b3bThe moving of Frontend and Billing services have been completed.Updating frontend and backend services
https://status.cloudboxes.io/incident/295135
Sun, 03 Dec 2023 22:00:00 +0000https://status.cloudboxes.io/incident/295135#731f6873620cba07957af3136e868f1d2465f8b0e045722df593a08ffc6a9bfcMaintenance completedUpdating frontend and backend services
https://status.cloudboxes.io/incident/295135
Sun, 03 Dec 2023 22:00:00 +0000https://status.cloudboxes.io/incident/295135#731f6873620cba07957af3136e868f1d2465f8b0e045722df593a08ffc6a9bfcMaintenance completedUpdating frontend and backend services
https://status.cloudboxes.io/incident/295135
Sat, 02 Dec 2023 18:00:00 -0000https://status.cloudboxes.io/incident/295135#05a601f97df52851d6ff00b64cb57a21717b15980050333dac2f86bf6b1bd388We are updating frontend and backend services. During the transfer there will be a downtime for the backend API and you won't be able to access your Cloudbox management page.Updating frontend and backend services
https://status.cloudboxes.io/incident/295135
Sat, 02 Dec 2023 18:00:00 -0000https://status.cloudboxes.io/incident/295135#05a601f97df52851d6ff00b64cb57a21717b15980050333dac2f86bf6b1bd388We are updating frontend and backend services. During the transfer there will be a downtime for the backend API and you won't be able to access your Cloudbox management page.Maintenance on CP01 and CP06
https://status.cloudboxes.io/incident/276702
Tue, 24 Oct 2023 13:30:00 +0000https://status.cloudboxes.io/incident/276702#2acaa3433fd9d4d45a69f8a315cd4b172e14cf94b9a37d6321e9e7b9f4d9eb9aMaintenance completedMaintenance on CP01 and CP06
https://status.cloudboxes.io/incident/276702
Tue, 24 Oct 2023 13:30:00 +0000https://status.cloudboxes.io/incident/276702#2acaa3433fd9d4d45a69f8a315cd4b172e14cf94b9a37d6321e9e7b9f4d9eb9aMaintenance completedMaintenance on CP01 and CP06
https://status.cloudboxes.io/incident/276702
Tue, 24 Oct 2023 11:00:00 -0000https://status.cloudboxes.io/incident/276702#9e0505060b725e395ee1db8eb9890fcfc716f580c8bdb57ef674449461f136c7There will be a short down time on CP01 and CP06 on Tue October 24th between 14:00 CEST and 20:00 CEST.Maintenance on CP01 and CP06
https://status.cloudboxes.io/incident/276702
Tue, 24 Oct 2023 11:00:00 -0000https://status.cloudboxes.io/incident/276702#9e0505060b725e395ee1db8eb9890fcfc716f580c8bdb57ef674449461f136c7There will be a short down time on CP01 and CP06 on Tue October 24th between 14:00 CEST and 20:00 CEST.CP07 unscheduled maintenance
https://status.cloudboxes.io/incident/238541
Fri, 28 Jul 2023 13:00:00 -0000https://status.cloudboxes.io/incident/238541#c1eff322548afe0cb4a15b0cb92a434ea8782f99de4b2871e92c5f9d8727ec78We have finished the maintenance. Space has been re-allocated.CP07 unscheduled maintenance
https://status.cloudboxes.io/incident/238541
Fri, 28 Jul 2023 11:54:00 -0000https://status.cloudboxes.io/incident/238541#6d94e75c8cdb0665bf0d9fcdf7d81bd29d73597d5e930fec28c3dcd364894db1We needed to make a space re-allocation in order to ensure the node's health.
Server will be under maintenance for a few hours. Affected boxes will be credited for the down time.Degraded performance on CP09
https://status.cloudboxes.io/incident/232840
Fri, 14 Jul 2023 12:18:00 -0000https://status.cloudboxes.io/incident/232840#c8050ee0dcd12f1d3fa2cdb4062562e72c211450addc2ca36464bfdca00952bcSome times a reboot is necessary. We couldn't recovered the hanging processes and we have rebooted node.
By now, all services should be back online.
Let our support team know, for any unexpected issue.
Use your fuse mounts with respect. Configure your IO limits properly, lower the limits under your apps resources.
Small plans can util containers with 8G of RAM
Medium plans can util containers with 12G of RAM
Large plans can util containers with 16G of RAM
These limits are per app installed.
Cloudboxes.io SupportDegraded performance on CP09
https://status.cloudboxes.io/incident/232840
Fri, 14 Jul 2023 11:04:00 -0000https://status.cloudboxes.io/incident/232840#4a2d9d0725ca03b41d840b4bbc18a0742d557507337934534e7e9bbdb9e87ab7We are trying to recover a process zombie situation caused by OOM of the kernel, that is falsly causing a degraded performance while there are plenty of resources.CP03 ongoing incident
https://status.cloudboxes.io/incident/201370
Sat, 29 Apr 2023 14:00:00 -0000https://status.cloudboxes.io/incident/201370#c720d404cfcb79b2adb7a5eb380536f63a1e7b87bf2802e92fdb904ddac34e9fWe have replaced the faulty RAM modules and node has been brought online. However, we are heavily monitoring the node to make sure the issue has been resolved.CP03 ongoing incident
https://status.cloudboxes.io/incident/201370
Fri, 28 Apr 2023 16:47:00 -0000https://status.cloudboxes.io/incident/201370#fbdbb0780542302865a997b677c117bcc3e3579ae4a257e6c5ab5c0a3be1de5fWe ve found out a faulty memory module caused 2 node hangs today. We are in the process to replace the RAM module.Scheduled Maintenance for CP03 an CP05 nodes
https://status.cloudboxes.io/incident/199754
Wed, 26 Apr 2023 17:00:00 +0000https://status.cloudboxes.io/incident/199754#e19ba706932b57f3a8988fd427699ac36e3aaee304bdca872c6c590ae3a8fa86Maintenance completedScheduled Maintenance for CP03 an CP05 nodes
https://status.cloudboxes.io/incident/199754
Wed, 26 Apr 2023 11:30:00 -0000https://status.cloudboxes.io/incident/199754#5e225085e131b7bcb0dd0f93258c6cd834f1d284cd0d0cd4c92d36ee9588a53cA scheduled maintenance is about to occur on Wednesday, April 26th between 14:30 and 20:00 CEST.
Those two nodes will be relocated in another rack. Expect a down time of approx. 30-60 minutes within this timeframe.POSTPONED, Internal Rack Relocation of CP03 and CP05
https://status.cloudboxes.io/incident/184930
Mon, 20 Mar 2023 18:00:00 +0000https://status.cloudboxes.io/incident/184930#c1537a54dcbc301f86bb11be40f95676cd9f8ba04904e3b1a69519fe828b8f51Maintenance completedPOSTPONED, Internal Rack Relocation of CP03 and CP05
https://status.cloudboxes.io/incident/184930
Mon, 20 Mar 2023 16:00:00 -0000https://status.cloudboxes.io/incident/184930#17d7c272e85ce75856bd932842a8b49caf7e11f7147b8434144686519f0729cbPOSTPONED to be done in the following weeks.
We are about to move this node internally. There will be a down time of approx. 30-60 minutes.Ongoing Incident on Frontend Web Services
https://status.cloudboxes.io/incident/167616
Tue, 24 Jan 2023 08:30:00 -0000https://status.cloudboxes.io/incident/167616#7793808cf0f6e7273309d36f7b4f325474cf5994dd70a74ea663528183d7363bThere has been an incident for some regions that the website was showing an application error.
We have recovered from this and due to DNS being updated, though the issue was simple the outage of the frontend was significant.
Services were not affected.Ongoing Incident on Frontend Web Services
https://status.cloudboxes.io/incident/167616
Mon, 23 Jan 2023 20:38:00 -0000https://status.cloudboxes.io/incident/167616#8aad346c0ce91470929db453bc99224133bdccffd316f9a6fb489566524249b5Ongoing Incident on Frontend Web Services, we are investigating the issueRebooting node due to boxes been hanging
https://status.cloudboxes.io/incident/165680
Wed, 18 Jan 2023 12:20:00 -0000https://status.cloudboxes.io/incident/165680#c16e10710c59c08187d2fadc6f7d5f457f5626573db05d068f3fa0e78326cdeeThe issue is related to cloudboxes using remote Filesystems. Some of the apps were been stalled due to underlying file system (samba, fuse) was at some point hanged or been killed due to impossible for us to know reasons.
We will ban the use of remote file system for 48 hours to prevent this from happening again until we track down that process is responsible for the problems occuring. Ongoing unscheduled maintenance on some boxes on CP07
https://status.cloudboxes.io/incident/164466
Sat, 14 Jan 2023 23:59:00 -0000https://status.cloudboxes.io/incident/164466#ef4203e5d3a854ff689d541cf6b3b3db71428728c52681dc5f97bd8753fddcc4Maintenance is now completeOngoing unscheduled maintenance on some boxes on CP07
https://status.cloudboxes.io/incident/164466
Sat, 14 Jan 2023 16:12:00 -0000https://status.cloudboxes.io/incident/164466#79e2c96c0a513792cef41e5d588f8169625fa00863b41253125c89f864c8acfcWe are doing some needed maintenance for a few boxes on CP07.
Affected boxes won't be able to be used during the maintenance window.About to do a fast scheduled maintenance on the node
https://status.cloudboxes.io/incident/145132
Wed, 14 Dec 2022 16:15:00 +0000https://status.cloudboxes.io/incident/145132#e78473b6e5995e40f871cd6d3e615ac8f70291489602b0039dbc711934d5a444Maintenance completedAbout to do a fast scheduled maintenance on the node
https://status.cloudboxes.io/incident/145132
Wed, 14 Dec 2022 16:15:00 +0000https://status.cloudboxes.io/incident/145132#e78473b6e5995e40f871cd6d3e615ac8f70291489602b0039dbc711934d5a444Maintenance completedAbout to do a fast scheduled maintenance on the node
https://status.cloudboxes.io/incident/145132
Wed, 14 Dec 2022 16:00:00 -0000https://status.cloudboxes.io/incident/145132#7bd75ef8658e694f624ddfec31362419c8f9760f5050a002b63fc29e50ecf7a6We are about to replace raid controller batteries.
Expect a short down time Approx. 20-30min.About to do a fast scheduled maintenance on the node
https://status.cloudboxes.io/incident/145132
Wed, 14 Dec 2022 16:00:00 -0000https://status.cloudboxes.io/incident/145132#7bd75ef8658e694f624ddfec31362419c8f9760f5050a002b63fc29e50ecf7a6We are about to replace raid controller batteries.
Expect a short down time Approx. 20-30min.CP06 unscheduled but graceful reboot
https://status.cloudboxes.io/incident/141895
Fri, 09 Dec 2022 15:40:00 -0000https://status.cloudboxes.io/incident/141895#255e86d41ad6b06416b19684e6720c9cc948a750d1cd1f6a257184d02148a593All boxes are back onlineCP06 unscheduled but graceful reboot
https://status.cloudboxes.io/incident/141895
Fri, 09 Dec 2022 15:32:00 -0000https://status.cloudboxes.io/incident/141895#f8d5b5d302b045502950f60f14a35b195360051e44decf9272402de2a35f5843CP06 unscheduled but graceful reboot.
This seems to be the second time we need to reboot within a close timeframe.
Seems like an app memory leak happening and will have to monitor and contain the process responsible.CP06 unscheduled but graceful reboot
https://status.cloudboxes.io/incident/141895
Mon, 05 Dec 2022 12:46:00 -0000https://status.cloudboxes.io/incident/141895#5ce6e6b03c1747a51bd65c41cf9df4dce12f8c0621307fc6012aabb8a323a571CP06 is booted. All services are about to run within the next few minutes.CP06 unscheduled but graceful reboot
https://status.cloudboxes.io/incident/141895
Mon, 05 Dec 2022 12:38:00 -0000https://status.cloudboxes.io/incident/141895#fc0bbe57fabc0e7000e8a9d5b9af28e3723855c5745bbfe9614a4d4d3dbea033A short down time on the node in order to gracefully reboot.Some boxes on CP02 node will stay offline for maintenance
https://status.cloudboxes.io/incident/140025
Thu, 01 Dec 2022 09:58:00 -0000https://status.cloudboxes.io/incident/140025#92700270d100888319d889d765229dbe2fa98d5d2bfaec212e408af8cdd77c33There will be a delay of a few days in replacing the disks in question.
Disks will arrive on Monday instead of today.
Cloudboxes having down time, can raise a ticket and we can deploy a temporary fresh new Cloudbox and also gain access to data to extract some minimum content to work with during the down time.
Box can also be a GPU or NVMe box without extra charge.Some boxes on CP02 node will stay offline for maintenance
https://status.cloudboxes.io/incident/140025
Tue, 29 Nov 2022 09:33:00 -0000https://status.cloudboxes.io/incident/140025#99864f7c219dda4a4b795ef9507f5751749cc8cf777bc9569c417145d21982bcA disk about to fail is most likely the cause of the recent incidents on the node.
We are replacing the disk, and will move data to new array. Process is slow so those boxes will remain offline.
If you don't care about the data, or you can recreate them please get in touch with support to deploy a new fresh service.Frontend incident
https://status.cloudboxes.io/incident/139745
Mon, 28 Nov 2022 10:10:00 -0000https://status.cloudboxes.io/incident/139745#a88f40809990ce54c507a5d4b974c939864bd69d07134247caf281890009f7b7Front end service issue was resolvedFrontend incident
https://status.cloudboxes.io/incident/139745
Mon, 28 Nov 2022 10:00:00 -0000https://status.cloudboxes.io/incident/139745#faf59113b59f17039f2e5d4e59c59999a2a492bb7e8f55b6391d199ef220215bThere was a front end incident.
Information: Cloudboxes, Invoices, Tickets were not showing up on Dashboard frontend.
UPDATE: Resolved
Incident on CP02
https://status.cloudboxes.io/incident/139329
Sat, 26 Nov 2022 17:00:00 -0000https://status.cloudboxes.io/incident/139329#083ab1f9b5def3052491c6f802e90a4c9c088f0170a739c004df5e84bd60cac0We have identified the cause of the incident, and recovered. There is a kernel issue that randomly poped out due to some HW raid controller flood on certain array. We have made some adjustments to kernel configuration and will keep monitoring the change.Incident on CP02
https://status.cloudboxes.io/incident/139329
Sat, 26 Nov 2022 16:16:00 -0000https://status.cloudboxes.io/incident/139329#1627d722171ed89bdc3c22effdb94a47272d9703f6bfed5a0936e7c5b81324a5It is again that the new Raid Controller that we replaced recently, reports errors. We are investigating the issueThere is an ongoing incident on CP02 node
https://status.cloudboxes.io/incident/139051
Fri, 25 Nov 2022 11:11:00 -0000https://status.cloudboxes.io/incident/139051#b68aad7b579c6f69b1b01c9599a2bb9c7711f0400a58a09f3e44ac9faabf5d45We are currently investigating the incident.
UPDATE: We did replace the Raid Controller as node storage was experiencing a performance degradation.Servers Maintenance and updates
https://status.cloudboxes.io/incident/129628
Thu, 17 Nov 2022 07:00:00 +0000https://status.cloudboxes.io/incident/129628#045b506727e991863e97e19756372fe42922e2451e8adf54a84383f8bc3b52f7Maintenance completedServers Maintenance and updates
https://status.cloudboxes.io/incident/129628
Thu, 17 Nov 2022 07:00:00 +0000https://status.cloudboxes.io/incident/129628#045b506727e991863e97e19756372fe42922e2451e8adf54a84383f8bc3b52f7Maintenance completedCP09 planned annual maintenance
https://status.cloudboxes.io/incident/134258
Wed, 09 Nov 2022 16:47:00 -0000https://status.cloudboxes.io/incident/134258#1b37f67c79534b0a526f77a5de3ddb05f180a3d50d02e6a6576cd0bc9495162aCP09 is getting back online.CP09 planned annual maintenance
https://status.cloudboxes.io/incident/134258
Wed, 09 Nov 2022 08:58:00 -0000https://status.cloudboxes.io/incident/134258#3b5971051f6d86edcbfd94003effea1a19a64b83b6201b6692c34a4147eb7cf2Per our annual scheduled maintenance window, we have started server maintenance of CP09. Expect a 5 hours of down time.
Previous Uptime: 359 daysCP07 scheduled maintenance started.
https://status.cloudboxes.io/incident/132370
Tue, 08 Nov 2022 08:14:00 -0000https://status.cloudboxes.io/incident/132370#c599d0850e0ae4a884c0d9e27e42e10ee83e5cb51642d390653bc1d15dfa8ef2Per our annual scheduled maintenance window, we have started server maintenance of CP07. Expect a 5 hours of down time.
Previous Uptime: 246 daysCP07 scheduled maintenance started.
https://status.cloudboxes.io/incident/132370
Thu, 03 Nov 2022 10:06:00 -0000https://status.cloudboxes.io/incident/132370#60861dad13c3865f6d4eaad59cd01401b0483b9e3ca30b63a0e3695051c92c42Per our annual scheduled maintenance window, we have started server maintenance of CP06. Expect a 5 hours of down time.
Previous Uptime: 401 daysCP02 is currently unavailable.
https://status.cloudboxes.io/incident/132134
Wed, 02 Nov 2022 18:55:00 -0000https://status.cloudboxes.io/incident/132134#66e609f28cbca3106499c972a0fe56fb8eecc3c553aa948f78b1c4362e202c2fThere was an incident earlier, 2 hours ago, with a degraded performance on the server. We have identified that a Raid Controller might be failing and we are in the process to replacing it.
UPDATE:
Raid Controller has been replaced. Node will still be high level monitored the next 24 hours.Servers Maintenance and updates
https://status.cloudboxes.io/incident/129628
Wed, 26 Oct 2022 06:00:00 -0000https://status.cloudboxes.io/incident/129628#c8dc5f20d27b5108cd988fb39b4b4d90b070c42075a51275ef724c70ed1cb2a5Planned to run server maintenance, requiring nodes to get offline.
Through Oct 26th to Nov 17th expect from a few minutes to several hours down time.
The timeframe is not strict as our maintenance procedures are very time consuming due to backup procedures and security precautions.Servers Maintenance and updates
https://status.cloudboxes.io/incident/129628
Wed, 26 Oct 2022 06:00:00 -0000https://status.cloudboxes.io/incident/129628#c8dc5f20d27b5108cd988fb39b4b4d90b070c42075a51275ef724c70ed1cb2a5Planned to run server maintenance, requiring nodes to get offline.
Through Oct 26th to Nov 17th expect from a few minutes to several hours down time.
The timeframe is not strict as our maintenance procedures are very time consuming due to backup procedures and security precautions.