Past Incidents

Tuesday 15th June 2021

No incidents reported

Monday 14th June 2021

Atlas Ongoing incident on CP01

There is an ongoing incident on CP01 node that we are currently investigating.

Previous Uptime: 8 Days

UPDATE: Issue resolved, there was a down time of approx.10 minutes

Sunday 13th June 2021

No incidents reported

Saturday 12th June 2021

Atlas CP09 Ongoing reboot process

Ongoing reboot on CP09. All Cloudboxes relying on CP09 will expect a short down time.

Friday 11th June 2021

No incidents reported

Thursday 10th June 2021

No incidents reported

Wednesday 9th June 2021

No incidents reported

Tuesday 8th June 2021

No incidents reported

Monday 7th June 2021

No incidents reported

Sunday 6th June 2021

No incidents reported

Saturday 5th June 2021

Atlas Ongoing incident on CP01

There is an ongoing incident on CP01 node that we are currently investigating.

Previous Uptime: 60 Days

UPDATE: Issue resolved, there was a down time of approx.25 minutes

Friday 4th June 2021

No incidents reported

Thursday 3rd June 2021

Front End Degraded DNS performace

There was a degraded DNS resolution that resulted in slow response times in our Front End UI. Issue has been identified and resolved.

Wednesday 2nd June 2021

Atlas Ongoing Incident affecting CP07 boxes.

We have identified a bad memory module on node CP07 and we are making the required actions to bring the node online the soonest possible.

UPDATE: Memory Module has been replaced, server is up and running in and good state. All affected Cloudboxes will be credited for the amount of time Cloudbox was down.

Atlas CP07 Graceful Reboot

Due to an unexpected issue we rebooted node CP07.

Previous Uptime: 83 days.

Downtime: 1h 30m.

Tuesday 1st June 2021

Atlas CP10 Graceful Reboot

Due to an unexpected issue we rebooted node CP10.

Previous Uptime: 147 days.

Downtime: 4h.